Who We Are

TEZO Analytics’ core activities span the high quality applied research and the development of innovative tools and solutions to improve the decision-making of its clients and users. Its consulting work utilizes qualitative and quantitative research methods and analytics. TEZO Analytics is also developing tools and methods with a range of existing and emerging technologies to navigate today’s and tomorrow’s complexities, support stakeholders in their transition to new business and governance models, evaluate potential business solutions across the diverse scenarios under the complex environments, and create synergies between stakeholders to enable high impact collaboration.

People

Dr. Lisa Klautzer is a co-founder of TEZO Analytics and the co-owner and managing director of an Austrian company dedicated to develop and manage real estate and has recently completed a construction project adding 800m2 of affordable living space to the city center of Graz (AT). The emphasis of her recent analytical work lies on policy analysis in the area of socio-technical systems to enhance the societal value of emerging technologies while better navigate uncertainties and mitigate risks. The emphasis of her analytical work lies on policy analysis in the area of socio-technical systems to enhance the societal value of emerging technologies while better navigate uncertainties and mitigate risks. Her recent focus is, in particular, on artificial intelligence (AI) and distributed ledger technology (DLT). Prior to her entrepreneurial activities, she was a researcher at the RAND Corporation, an international think tank, and associate director in the research unit of the global management consultancy CEB (now part of the technological research and consulting firm Gartner). Her research ranged from analyzing models for patient-centric health care and new servitization in the medical sector, developing an indicator system for sustainable transportation and mobility, building a data repository and a policy information system for transnational transportation networks, assessing data privacy and security policies, providing strategies for higher education and Science and Technology (S&T) policies, and assessing the link between corporate governance and economic openness, to designing best practices for recruiting a diverse workforce and promoting female leadership. She has a law degree from the Karl-Franzens-Universität, Graz (AT), and a Ph.D in policy analysis from the Pardee RAND Graduate School, Santa Monica (USA).

Swaptik Chowdhury is a technical AI governance researcher whose work focuses on the design, evaluation, and governance of AI systems in high-risk and complex decision environments. His research addresses AI evaluation, algorithmic fairness, misinformation and disinformation, and the assessment of sociotechnical risks associated with advanced and high-impact AI systems. His methodological approach draws on computational social science, complex systems analysis, and decision-making under deep uncertainty. He applies these methods to characterize system-level AI behavior, identify pathways through which risks emerge during deployment, and develop evaluation frameworks that inform regulatory oversight and organizational governance of AI systems. At Tezo Analytics, Swaptik has taken on a central leadership role in developing custom AI evaluation benchmarks for industry compliance, including assessments of fairness, robustness, and system-level risk relevant to both regulators and organizations. His recent work includes assessing the reliability and failure modes of AI-based autograders for evaluating open-ended text, developing mitigation strategies to reduce misuse of bioinformatics tools enabled by AI agents, and constructing AI evaluation benchmarks to analyze complex chemical, biological, radiological, and nuclear (CBRN) risks. This work addresses gaps where existing evaluation and compliance mechanisms are insufficient to capture emergent or compounding risks. Swaptik is currently pursuing a Ph.D. in Public Policy at the Pardee RAND Graduate School and is an Assistant Policy Researcher at the RAND Corporation. He holds an M.Phil. in Public Policy from Pardee RAND Graduate School, an M.S. in Structural Engineering from Arizona State University, and a B.Tech. in Civil Engineering from VIT University, India.

Dr. Seo Yeon Hong co-founded TEZO Analytics and was a core collaborator throughout February 2023. She is currently working in the United Nations World Food Programme's  Analytics & Science for Food & Nutrition Team. She also has many years of experience consulting the World Bank as a senior economist consultant and worked as a researcher for the RAND Corporation, an international think tank. She specializes in cost benefit analysis, monitoring and evaluation, impact evaluation and economic and social research and survey design in many developing countries. She earned her M.B.A from the KDI School of Public Policy, Seoul, South Korea and her Ph.D in Policy Analysis from the Pardee RAND Graduate School in Santa Monica, United States. Prior to her M.B.A, she worked as a systems engineer for LG Electronics in South Korea and Brazil. In her free activities, she enjoys learning about new technologies, cultures and languages around the world.